As a committed & client oriented business, MCI takes our responsibility for health and safety very seriously. Not only do we see this as a responsibility but an important competitive differentiator.
Our Approach to Health & Safety
We promote and manage a healthy & safe working environment for employees, partners and clients.
Our strategy is based on the following commitments:
Dedicated Health and Safety Team
Based in Geneva, our programme is managed by Group Health & Safety Director Emmanuel Andre, a Certified Safety Engineer. Emmanuel oversees a team of 31 Health and Safety Coordinators who are responsible for ensuring safe and secure operations around the world.
We have developed both basic and advanced level training for our office and event staff. Our goal is to train all staff in basic health and safety issues, and so far over 1,367 MCI employees have participated in our internal training programme. To make the training more effective we have used the concept of “gamification” to create a health and safety game that educates our event teams to consider risks and appropriate proactive and reactive risks.
Our offices are assessed for health and safety risks on an annual basis using a balanced scorecard approach.
Our leadership teams are trained and provided with the tools to implement an advanced crisis management plan in the event of an emergency.
In 2012, our Event Safety and Sustainability Tool (ESST) went into mainstream implementation. In 2014, 3,893 equivalent to 87% of all MCI congresses and events were assessed for security and sustainability risks (a figure which is not available for 2015 because we are in the midst of transitioning to a new tracking system). Our goal is to increase assessment up to 100% of MCI managed events.
Nurturing Our Talent
With tight deadlines, high pressure projects and international travel, working in the strategic services & events industry can be both physically and emotionally demanding. This makes it especially important for a large business such as MCI to promote health, nutrition and exercise programmes to enhance our employees’ well-being. The following selection of case studies from offices around the world show how MCI’s well-being programmes helped keep our talents fit, healthy and happy in 2015.
Global Warning System App
The safety of our talents and events is a top priority for MCI and we continuously work towards improving our processes in this area. This year, we subscribed to Global Warning System (GWS) Services for our global Talents, which provides automated security alerts and safety information on users’ smartphones while they are abroad. By hitting the SOS button our Talents will also be able to inform our Health & Safety Director, Emmanuel André, of an emergency situation so that we can provide assistance.
MCI France on Promoting Well-Rounded Talent Health
Our France office organised activities throughout the year that revolved around health, sport and safety to ensure talent wellbeing. Efforts included healthiest buffet lunch competitions, organisation and weekly training of an all-MCI Urban Football team and outsourced First-Aid training courses to 15 MCI talents.
MCI China Contributing to Society
For its inaugural year, MCI China organised a charity run on June 12, 2015 that attracted 91 participants and raised a total of RMB 9,100 to support the YueMiao Garden children’s charity. In addition, the CSR team created ‘Club Yue’, a space for talents to read during leisure time with monthly book sharing. Both initiatives were generated to contribute to the closeness of communities.
MCI Dublin’s Holistic Wellbeing Program
Our Dublin office organised activities throughout the year that revolved around physical, social and community wellbeing. Efforts that targeted health included weekly yoga classes, lunchtime pier walks, climbing Bray Head, random acts of wellness such as healthy fruit basket deliveries and mindfulness sessions. In addition, each talent received a €100 contribution to a fitness program of their choice.